Q1: What is a supplementary credit card?
A supplementary credit card is an additional card linked to your primary NBO credit card account, allowing family members to access your credit limit while you maintain full control over usage and limits.
Q2: Who can I request a supplementary card for?
You can request a supplementary card for immediate family members, such as:
- Wife
- Husband
- Children (aged 13 and above)
- Siblings
- Mother
- Father
- Grandchildren
Q3: What benefits do supplementary cardholders receive?
Supplementary cardholders will enjoy the same benefits as the primary cardholder, including:
- Reward points (1% Cashback)
- Airport lounge access*
- 50% VOX Cinema Discount
- Free Travel Insurance*
- Travel Discount & Offers
- Visa Xperience (The Entertainer – 2-for1)
- Exclusive NBO offers and privileges
Q4: How do I apply for a supplementary card via the NBO App?
- Log in to the NBO App
- Navigate to the “Credit Cards" section
- Select “Request Supplementary Card"
- Fill in the required details for the family member and submit
- You will be notified once the request is processed.
Q5: Are there any charges or fees for supplementary cards?
Yes, the supplementary card comes with a one-time issuance fee and an annual fee. Please find below the supplementary card fees.
| Card Type | Visa Infinite | Visa Signature | Visa Platinum | Visa Gold |
Annual fee Supplementary
Card with VAT | OMR 63 | OMR 26.25 | OMR 21 | OMR 15.75 |
Q6: Can I control and manage the supplementary card via the NBO App?
Yes! As the primary cardholder, you can:
- Set or adjust individual spending limits for each supplementary card
- Temporarily block/unblock the supplementary card
- Permanently deactivate or cancel the supplementary card
- View transaction history and statements
All these controls are available under the “Credit Cards" section of the NBO App.
Q7: Will I receive application status updates?
Yes, you will receive SMS alert once your supplementary card is ready for collection in NBO branch.
Q8: Does the supplementary cardholder need to visit the branch to complete the application process?
No, the entire application process is completed online via the NBO App. The card should be collected from a selected NBO branch, depending on the cardholder's preference.
Q9: Can the supplementary cardholder also access the NBO App?
No, only the primary cardholder can manage the supplementary card via the NBO App. However, the supplementary cardholder can use the card for purchases as per the set limits.
Q10: Can I request more than one supplementary card?
Yes, you can request multiple supplementary cards for different family members, subject to your credit limit and NBO's terms and conditions.
Q10: Can supplementary cardholder receive transaction OTP and alerts ?
Yes, you can add supplementary card holder mobile number and select the option to send SMS OTP and alerts to supplementary card holder during application process.
- Push notifications via NBO App
